TAROT AURA
Privacy Policy
These Terms of Use (the “Terms”) form a binding agreement between you and Eva Soft, a trading name of a sole trader established in Poland (“we”, “us”), governing your use of the Tarot Aura mobile application and the website tarotaura.app (together, the “Service”).
By downloading, installing or using the Service you accept these Terms. If you do not accept them, do not use the Service.
Tarot Aura provides tarot readings for entertainment purposes only. Readings are generated automatically by an artificial-intelligence language model.
They are not predictions of actual future events and not medical, psychological, legal, financial, tax, investment or professional advice of any kind. They are not a substitute for consulting a qualified professional. Any decision you take after reading them is yours alone and taken at your own risk.
If you are experiencing a medical or mental-health crisis, contact a qualified professional or your local emergency services. Do not rely on this app.
You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. By using it you represent that you meet this requirement. We may terminate the account of any user we reasonably believe to be under 18.
You must also comply with the laws of your country. Where readings, divination content or the Service itself are restricted or prohibited where you live, you must not use it.
The Service draws virtual tarot cards and generates interpretive text about them. It is a work of entertainment based on a symbolic tradition. We make no claim that readings are accurate, truthful, predictive, or capable of revealing past, present or future facts, and we do not represent that they have any scientific, therapeutic or supernatural validity.
You must not use the Service as the basis for decisions about health, medication, relationships, safety, legal matters, employment, investments, gambling or any other material matter.
Readings, interpretations and other text in the Service are produced by third-party generative-AI models. Accordingly:
You are solely responsible for how you interpret and act on generated content. If content ever appears to encourage harm to yourself or others, disregard it and report it to support@tarotaura.app.
The Service creates an anonymous account when you first open it, and you may optionally link a Google account to keep your history across devices. You are responsible for activity that takes place through your account and for keeping access to your device and Google account secure. Accounts are personal to you and may not be sold, shared or transferred.
You may delete your account as described in our Privacy Policy.
We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Service for your own private, non-commercial purposes, in accordance with these Terms. All rights not expressly granted are reserved.
You must not, and must not permit anyone else to:
You retain ownership of the questions and other text you submit. You grant us a worldwide, royalty-free licence to host, store, reproduce, transmit and process that content, and to transmit it to our service providers, solely to operate, secure and improve the Service. This licence ends when the content is deleted, except for copies retained in logs and backups for the periods stated in the Privacy Policy.
You must not submit:
We may remove content and suspend accounts that breach this section. We do not systematically monitor submissions, and we have no obligation to review, retain or return them.
Parts of the Service require a paid subscription. Subscriptions are sold and processed by Google Play, not by us. Your purchase is therefore also subject to the Google Play Terms of Service, and Google is the merchant of record.
Immediate performance and withdrawal. Where you have a statutory right to withdraw from a distance contract for digital content or services, you expressly request that we begin performance immediately upon purchase and acknowledge that you thereby lose that right of withdrawal once performance has begun. This does not affect any mandatory consumer rights that cannot be waived under the law of your country of residence.
Free use is subject to limits, such as the number of readings per day, which we may set, change or remove at any time. We may add, modify, restrict or discontinue features, including paid ones. If we discontinue a paid feature in a way that materially reduces what you have already paid for, you may cancel your subscription and, where required by law, receive a proportionate refund through Google Play.
We provide the Service on a reasonable-efforts basis. We do not guarantee that it will be available without interruption or error, and we may suspend it for maintenance, security, legal reasons, or because a third-party provider is unavailable. We may impose or vary technical limits on requests, and readings may be produced by a lower-capability model, or fall back to non-AI text, when AI capacity is unavailable.
Support is provided by e-mail at support@tarotaura.app. We aim to reply within a reasonable time but do not guarantee response times.
The Service depends on third parties, including Google (Firebase, Gemini, Google Play) and RevenueCat. Your use of those services is governed by their own terms, and we are not responsible for their acts, omissions, availability or content. A change or outage in any of them may affect the Service.
The Service, including its software, design, artwork, card imagery, text, branding and the names “Tarot Aura” and “Eva Soft”, is owned by us or our licensors and protected by intellectual-property law. Nothing in these Terms transfers ownership to you.
Subject to these Terms, you may use readings generated for you for your own personal, non-commercial purposes, including sharing individual readings on social media with attribution to the app. You may not use our branding to suggest endorsement, or resell generated content as a service.
THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, TO THE FULLEST EXTENT PERMITTED BY LAW. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT AND NON-INFRINGEMENT.
WITHOUT LIMITING THE ABOVE, WE MAKE NO WARRANTY THAT: THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE; THAT READINGS OR ANY GENERATED CONTENT WILL BE ACCURATE, RELIABLE, TRUTHFUL, PREDICTIVE OR SUITABLE FOR ANY PURPOSE; OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.
Some jurisdictions do not allow the exclusion of certain warranties. In that case the exclusions above apply to the maximum extent permitted, and nothing in these Terms limits mandatory consumer rights you have under the law of your country of residence.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, DATA OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN PARTICULAR, AND WITHOUT LIMITATION, WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM: YOUR RELIANCE ON A READING OR ANY OTHER GENERATED CONTENT; ANY DECISION OR ACTION YOU TAKE OR FAIL TO TAKE AS A RESULT OF THE SERVICE; ANY EMOTIONAL DISTRESS CAUSED BY GENERATED CONTENT; OR ANY UNAVAILABILITY, INACCURACY OR ACT OR OMISSION OF A THIRD-PARTY PROVIDER.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) FIFTY EUROS (€50).
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or gross negligence, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, these limits apply only to the extent permitted by the mandatory law of your country of residence.
To the extent permitted by law, you agree to indemnify and hold us harmless from any claims, liabilities, damages, losses and reasonable legal costs arising out of your breach of these Terms, your misuse of the Service, content you submit, or your violation of any law or of the rights of a third party.
You may stop using the Service at any time and delete your account. We may suspend or terminate your access, with or without notice, if you breach these Terms, if we reasonably suspect fraud or abuse of paid features, or if required by law or by a provider on which the Service depends. We may also discontinue the Service as a whole with reasonable notice.
On termination, your licence ends and we may delete your data in accordance with the Privacy Policy. Sections that by their nature should survive — including sections 3, 6, 11, 12, 13, 14, 17 and 18 — survive termination.
We may amend these Terms as the Service evolves or the law requires. The current version is always at tarotaura.app/terms with its effective date at the top. For material changes we will give notice in the app or by other reasonable means before they take effect. If you continue to use the Service after that, you accept the amended Terms; if you do not accept them, stop using the Service and cancel any subscription.
These Terms and any dispute arising out of them or the Service are governed by the law of Poland, without regard to its conflict-of-law rules. Disputes are subject to the jurisdiction of the Polish courts competent for our registered place of business.
If you are a consumer, this choice does not deprive you of the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of that country where the law gives you that right. Consumers in Poland may also use out-of-court complaint and redress mechanisms, including the assistance of a municipal or district consumer ombudsman (rzecznik konsumentów) or the provincial inspectorate of the Trade Inspection (Wojewódzki Inspektorat Inspekcji Handlowej).
Before starting proceedings, please contact support@tarotaura.app — most matters can be resolved informally, and we ask for 30 days to try. To the extent permitted by law, disputes are resolved individually and not as part of a class or representative action.
Eva Soft — support@tarotaura.app. Full legal and registration details are available on request.